A Comprehensive Solution

A comprehensive solution to your test needs must (and will) include the appropriate level of all of the following:

Requirement Capture Support
If you have a fully documented requirement, that's great. If you haven't, and haven't time to make one, we'll help. And the best bit is, usually there's no charge.

Rapid Implementation
Test equipment usually seems to get defined, and provisioned, at a fairly late stage in the programme. This means a very quick  response with working equipment. We do that.

Setting to Work
You're busy. You have other pressures on you. You need to get your new test gear to work as soon as possible. We'll be there to help.

Total Support
Requirements change; the unexpected happens. But there is an expensive development programme relying on lots of interacting components. We know that ours is one of them. You need support; we give it.

Your Test Needs Met

Airflair's team have a lot of experience of working in your domain, testing complex systems in and around real aircraft, ships and military vehicles. So we understand that testing needs go way beyond the functional requirements and probably include:

Ease of Use
Our standard ZEUS software package provides an intuitive Windows based interface, equally suited to novice or expert, occasional or full time user. Other software is equally user friendly.

No Limits
Your test gear shouldn't limit you to bus loading, data quantities and so on which are less than those permitted by the specifications to which you are working. Ours doesn't.

Data Export
Transferring data to other systems is made easy by extensive use of XML. In most cases importing this is simple in the extreme. If you need assistance, its readily available.

Robust Interfaces
We can't promise to protect your ARINC 429 transmitter against inadvertent connection across a 115V supply, but we do know that accidents happen – and we design accordingly.

Portability
USB connection of our standard data bus test products (and most of our custom systems too) means that they are quickly and easily moved from one place to another, with or without their host PC. The standard products are all bus powered too, so they're equally at home in the lab or out and about on the aircraft.

Time to do Your Job

You may be fascinated with the workings of your test equipment; you may not. One thing is pretty normal though: your focus is on developing your system, not on developing the test gear with which to do that work. So, still keeping you very much in the loop, we take as much of the non-core work off you as possible by taking on, or at lest getting you started with, a whole range of things including:

Requirements Capture
We take the load when you (sort of) know what you need, but haven't time to write it down.

Setting to Work
If you're able to tell us in detail what your trying to do, we'll create some example software set-ups (ZEUS calls them 'Packages') to get you started – and sometimes to get you finished too.

Data Analysis
As for the preparation of set-up Packages, there are times when a simple template to make a start on data export and analysis can make the world of difference to how long the process takes. And, in the middle of a busy trials schedule, that can be very important. Just  ask.

System Level Investigations From time to time you may come across a system level problem which needs some special `probing' to get to the bottom of what's going on. Ask us to help in putting our test equipment to use in this; you get the more widespread benefit of our experience – and another pair of hands on the job too.

Committed Ongoing Support

All our equipment carries a 12 month return to manufacturer warranty, but that's far from the most important aspect of the support we offer. We know that you may need a bit of help using the test gear, when you first get it and way into the future. Indeed, in the future the equipment may pass into the hands of someone who's never met it before, and who will therefore find a bit of a nudge up the learning curve a huge help. And the equipment itself may evolve, especially where it's based on standard modules. We want you to get the very best from our products; this enhances our reputation and is the cornerstone of our future business. So we will:

Repair
We'll fix anything which fails. Even after the warranty expires, you may find us surprisingly willing to swallow the cost of minor repairs (i.e. the ones where processing the paperwork is more work that doing the repair).

Loan
If we've got one available, and a repair is going to take some time, we'll provide a 'loaner' to keep you going.

Upgrade
For standard products we provide minor software upgrades free of charge. Bug fixes are available for download from our website.  For major software upgrades, or anything requiring hardware of firmware change there may be a modest charge. Then again, there may not be. 

Cost Effective Success!

We hope that our site as a whole has convinced you that we have the skill, experience, products, IP and attitude to get you a really cost-effective solution to your test needs. If you're still not convinced we'd be delighted to talk to you to further the process.

Either way, if you have a test requirement which needs a cost-effective response, please get in touch.